Puroclean is a leader in the property damage restoration industry for all kinds of reasons — our attention to customer service and our proprietary technology are just a few of them. It is also the effort of our corporate team and the vision they have for our brand that keeps us at the forefront of not just a competitive industry, but also of the franchising sphere in general. Ours is a standout opportunity to own a restoration franchise and become valuable and important members of your community. And it’s our commitment to our Franchise Owners that has allowed us to see tremendous growth over the twenty years we’ve been in business. Today, Steve White, PuroClean Franchise President and COO, discusses franchise questions to ask franchisors.
What Is the Difference Between a Franchisee and Franchisor?
A franchisor is the parent company who owns and provides the business model, support and branding. Meanwhile, the franchisees, or Franchise Owners, are those who acquire the individual licenses to operate under the franchise’s business name. This is the standard franchise model.
We know that our brand is only as successful as each and every one of our Franchise Owners. That’s why from the moment you sign your franchise agreement with us, you can count on our support to help set up and operate your PuroClean franchise.
“It all boils down to one thing: Franchise Partners come first. You can’t have a me-first approach as a franchisor,” White said.
PuroClean maintains a robust franchise support system, providing you with all the knowledge and training needed to start off successfully, as well as ongoing assistance to help you achieve the growth you’ve set your eye on.
With more than 35 years of experience in the franchise sphere, White said the most important thing he’s learned about franchising is that brand culture and teamwork are essential to a successful franchise system and that a franchisor will never see growth unless his Franchise [Owners] do, too.
“Franchising is a team sport with no individual events,” he said.
What Are the Costs to Open a Franchise?
Knowing the upfront and ongoing costs is one of the most important franchise questions to ask franchisors. At PuroClean, we require an initial investment of $59,000 (with a discount for veterans) and some additional start-up costs, including an initial equipment package and a vehicle. We’re happy to help all our potential Franchise Owners find suitable financing options.
White points out that investing in a franchise is a lot more than a mere business transaction; it’s a way for Franchise Owners to be in business for themselves, but not by themselves, and to become part of something bigger than themselves. A PuroClean franchise opportunity is also a way for a partner to make a meaningful living.
“The future of a Franchise Owner’s family is often hanging on the success of the franchise. We have to work tirelessly to help Franchise Owners succeed,” White explained.
How Big is the Restoration Industry?
The restoration industry includes many services, including water damage restoration, fire and smoke damage restoration, biohazard cleanup services, mold removal and more. Supporting both residential and commercial properties after natural and human-made disasters, our Franchise Owners can harness a diverse revenue stream.
The U.S. restoration industry is worth approximately $7.1 billion and is projected to rise. PuroClean and the restoration and remediation industry are considered recession-resistant, as the services are always in demand and needed despite what else may be happening in the world. Our business can help people reclaim a sense of normalcy during one of the most stressful times of their life.
Our Culture Makes the Difference
“Serving others is what we do,” White said.
Whether that service be as a franchisor helping its partners or as a PuroClean Franchise Owner helping their community navigate stressful or confusing circumstances. The PuroClean culture is what White likes to call extreme ownership accountability, meaning all people who represent the PuroClean franchise brand — from the corporate support team to Franchise Owners to employees — are true to their word.
This is something White lives by, making sure to be available and inclusive at all times. He can be counted on being present at all company-wide events and meeting face-to-face with every Franchise Owner at PuroClean’s regional meetings.
“You have to be in it with the franchise partners,” he said, and PuroClean lives by those words every day.
Do you have more franchise questions to ask franchisors? Find out more about opening a property restoration franchise with PuroClean by downloading our free Franchise Kit today!