Buying into a franchise business opportunity can be daunting. For some people, it’s the first time they’ve owned their own business — they need as much guidance as they can get in the early stages. One of the questions to ask when buying a franchise should deal with what tools the parent company provides to help franchise owners achieve their short- and long-term goals.
At PuroClean, one of the many ways we set owners up for success is through our industry-leading franchise training software. It helps all our franchise owners and their employees be more productive in the field when managing jobs, scheduling and completing work orders, tracking equipment and capturing marketing notes. Most of these tasks can be done quickly and easily from a smartphone.
Here’s how our restoration management software programs can help people in various roles at local franchises serve our customers with maximum efficiency:
Project Management and Estimating
- Review any job to find key dates and progress reports.
- Review contract amounts, estimates, budgets, gross profit objectives and invoice/payment information.
- View and update correspondence instantly in the field.
- Send an email right from your job site that will be automatically saved to your correspondence.
- View all your documents and pictures in the field and upload new pictures directly from the job site.
- Use your smartphone as a scanning device to track where your equipment is on the job.
Marketing
- Find contacts by address, company, name and/or title.
- View and update correspondence instantly in the field.
- Add notes about a meeting, phone call or event.
- Stay on top of new business by adding tasks and setting reminders to follow up.
- Keep track of everything you do to generate more business.
Field Technical Work
- Take your system where you need to go with our software’s simple, easy-to-use interface.
- Add in follow-up reminders for all your tasks.
- Add new jobs anytime, anywhere with your smartphone or tablet.
- Create a work order complete with pictures from the field.
- Review job details to prepare for appointments and make quick decisions.
Our Software Suite
PuroClean and its franchises use four main software programs to maintain a competitive edge in the damage remediation industry and put owners on the right track to success:
- DASH — Restoration Business Management: DASH is a cloud-based program designed to help you run your restoration business more efficiently. Real-time documentation helps you manage projects from anywhere. You can create jobs, track equipment, upload photos and dictate notes directly and securely into the job file.
- LuxorCRM — Strategic Sales Customer Relationship Management (CRM): Luxor is the most customizable online CRM for the restoration industry. You can use it to build relationships, track leads and drive sales. It helps users be more transparent in their sales processes and manage their sales team to greater success. LuxorCRM is equipped with industry-specific tools and robust reporting backed by proven methodologies. It can live sync with DASH and supports custom sales automation.
- MICA — Mitigation Management Software: MICA is the leading water mitigation suite in the restoration industry. It is simple, efficient and comprehensive, with benefits for insurance carriers, adjusters and contractors. It can pull up job data anytime, including detailed reports upon job completion. And its automated equipment calculations and built-in compliance manager increase efficiency.
- ProAssist — Real-Time Customer Connection for Restoration: ProAssist helps you manage different aspects of your restoration business. Its functions include photo uploading, contractor scheduling, on-time arrivals tracking, text message alerts, digital signatures and documentation. This software not only benefits your technicians, but also instills your customers with confidence.
What Other Advantages Are There to Owning a PuroClean Franchise?
Aside from our franchise training software, PuroClean franchise owners also receive world-class fire and water damage restoration training through the PuroClean Academy, a state-of-the-art facility in Tamarac, Florida. It features high-tech classrooms that can facilitate distance learning opportunities like interactive webinars and video presentations. It’s also home to the “Flood House,” the premier Applied Structural Drying (ASD) facility in the United States and one of only 24 ASDs in the world. It’s approved by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency, and affords all PuroClean franchise owners and their employees the opportunity to earn certifications from the IICRC.
PuroClean’s biggest advantage, though, is our people. We’re driven to deliver the best service experience in the damage remediation industry. Many of our franchise owners are military veterans or former first responders who are used to thinking quickly and taking care of people during stressful situations. We’re determined to help home and business owners get back on their feet after a disaster quickly, professionally, ethically and with the utmost compassion.
Whether you’re looking for a new franchise, a franchise conversion or maybe even a bolt on business, PuroClean is committed to giving you the franchise training software and other tools you need to prosper in the damage remediation industry.
If you’re ready to find out more about starting a restoration business and becoming a PuroClean franchise owner, download a FREE information kit from our website today!
