R&R Magazine’s Interview About PuroClean’s Operations During the Pandemic


George Hernandez, PuroClean Director of Operations, and Russell Benes, owner of PuroClean of Saint Augustine, FL, have recently been interviewed online by R&R Magazine’s Editor-in-Chief, Michelle Blevins.

They discussed how PuroClean manages operations during the COVID-19 pandemic, our biohazard cleaning services, and how prepared PuroClean is to deal with a national emergency.

“Right after this pandemic started, we started having a daily pandemic call. We discussed CDC updates, OSHA news, and PPE guidelines.” George said.

Russell also added, “we are prepared because of our experiences with big storm losses” and “our industry, as we know it, advertises as recession-proof and that’s come to be true; we’re as busy as we always are, we’re working hard, so this industry is definitely recession-proof.”

As PuroClean co-owner Frank Torre said, “99% equals 0”. That’s a motto that inspires Russell, so he always strives to deliver 100% satisfaction to customers, he said.

Watch the full interview here: https://www.randrmagonline.com/articles/88893-one-franchise-networks-response-to-the-coronavirus-pandemic

About PuroClean

Known as the “Paramedics of Property Damage™,” PuroClean provides fire and smoke damage remediation, water damage remediation, flood water removal, mold removal and biohazard clean-up to commercial and residential customers. Founded in 2001, PuroClean has quickly become one of the fastest growing property restoration franchise organizations in the nation with a comprehensive network of 400-plus franchise offices across North America. PuroClean technicians are thoroughly screened, insured, and trained in utilizing the latest in mitigation technology and procedures, while operating under a strict code of ethics. Each PuroClean office is independently owned and operated. For more information about PuroClean, click here to download a franchise kit.