A proven franchise development model can really jump-start a business — just ask Brian Towne.
Brian is the owner of PuroClean of Bloomington, which is one of the leading natural disaster recovery companies in Central Illinois and serves the communities of Bloomington, Normal, Pekin, and Peoria. Brian first became a PuroClean Franchise Owner in 2021.
Brian chalks up his success to not only PuroClean’s franchise support system, but also to the professionalism and transparency of the team of specialists he has assembled.
“Once we get a job, our customer service, as well as the way we look and present ourselves on the job, sets us apart from the competition,” he says. “Our team looks professional and keeps things clean and tidy.
“Effective communication with both the customer and adjuster is also important. Customers, and even adjusters, may not be familiar with the restoration process. We need to educate them and clearly explain what we need to do and why. Helping them understand the reasons behind our estimate leads to faster approvals and happier customers.”
An Eye-Opening Experience
Even before he officially came on board as a PuroClean Franchise Owner, Brian benefitted from the strong franchise community PuroClean has in place. As he was doing his due diligence, he spoke to several established Franchise Owners and learned a lot from them.
“The other brands I met with felt scripted and rehearsed, which was off-putting,” he says. “The PuroClean Franchise Owners I contacted were willing to talk and tell me the good, bad, and ugly about the business. Those calls were incredibly helpful to me, and the willingness of those Franchise Owners to help me on my journey eventually drove me to become a Brand Ambassador.”
A PuroClean brand ambassador represents the company with professionalism, ensuring branding and compliance standards are upheld. They engage with prospective Franchise Owners through conference calls and share their personal journey and insights to help grow the PuroClean network.
Before joining PuroClean, Brian had been managing real estate properties, and he had a hard time finding a restoration company he trusted when one of those properties flooded.
“That opened my eyes to the opportunity for a restoration company that cares about its customers,” he says.
He found just that in PuroClean. Our Franchise Owners strive to make positive contributions to their communities by giving their neighbors peace of mind after disaster strikes. With their firsthand expertise in the hazards of Bloomington, IL floods, Brian and his team deliver mold removal and flood damage restoration services quickly, ethically, professionally, and with compassion.
Recession-Resistant Franchise
While other businesses’ revenue may ebb and flow with the rest of the economy, the property damage remediation industry is one of the most recession-resistant industries on the market today. In fact, water damage restoration industry statistics suggest that the industry will only continue to grow.
Home water emergencies currently affect up to 14,000 people per day in the United States, and across the country, flood losses average $10 billion each year. Water damage claims totaling more than $500,000 have doubled since 2015, and claims of more than $1 million have tripled over the same timeframe.
If you’re still wondering how to become a Franchise Owner, PuroClean can get you started! We’ll guide you through the logistics of our proven franchise development system. You don’t need any experience in property damage restoration – all you need to become a Franchise Owner with PuroClean is an entrepreneurial spirit, a willingness to learn, and a desire to help people in your community. Thanks to three weeks of intensive training at the PuroClean Academy in Florida before you even open your doors, you’ll be proficient in all the latest damage restoration methods and technologies!
If you’re ready to learn more about PuroClean’s franchise development program and how it can put you on the fast track to financial freedom, we’re ready to give you the information you need. Get started by downloading a FREE water restoration start up kit TODAY!