FAQs

As a franchise company, we are regulated as to how financial performance representations can be communicated. We can provide this information to you in written form in the Franchise Disclosure Document (DD) in Item 19 “Financial Performance Representations.”

What we can say about PuroClean’s recession-resistant jobs is, based on 2025 reported financials, PuroClean Franchise Owners who leverage our system with a Business Development Representative reported:

• Top 10% Average Annual Gross Sales: $5,974,998
• Top 25% Average Annual Gross Sales: $3,757,060
• Top 50% Average Annual Gross Sales: $2,491,357

For more information, please contact our franchise team.

The franchise fee to open a franchise with PuroClean is $59,000. There are some additional start-up costs, which include an initial equipment package, vehicle (lease or buy), and working capital. You can read more about these costs here.

We work with a number of sources who can help qualify you for funding. Military veterans can also receive special opportunities through M5.

It is best to speak with us first so we can help direct you to the best contact. We have experts who can help you feel confident about financing and lending opportunities. We want to help – contact our franchise team to learn more about financing options!

We strongly recommend Franchise Owners work from a warehouse location with enough room to store equipment and vehicles and have a small working office (approximately 1,000 – 3,000 square feet). Franchise Owners are able to work out of their homes when first starting their business but should have a plan in place for growth into a dedicated office space.

Through PuroClean’s PuroVet Program, veterans of the U.S. Armed Forces with a DD214 receive a discounted rate of 25% off the initial franchise fee.

Not necessarily. If you already own trucks and equipment, our team will evaluate your current assets to ensure they align with PuroClean operational standards. Vehicles and equipment will be updated as needed to meet required PuroClean branding and system compliance guidelines.

Remediation companies like PuroClean help people overcome the setbacks caused by water, fire, mold, and other conditions resulting in property damage. Specifically, PuroClean’s fire and water restoration franchise technicians provide water damage remediation, mold removal and biohazard cleanup by employing the newest mitigation technology and procedures while following a strict code of ethics. PuroClean offices are independently owned and operated.

Many successful PuroClean Franchise Owners come from diverse backgrounds outside of the cleaning and restoration industry, so while previous experience is beneficial, it is not required. PuroClean provides comprehensive training and support, including technical training in restoration processes and equipment usage, during three weeks of training at PuroClean Academy in South Florida. 

Franchise Owners participate in hands-on training covering all the technical aspects of the business and are also mentored on location by a current PuroClean Franchise Owner. Learn more about the full scope of PuroClean’s training and support.

No. While PuroClean Franchise Owners respond to hurricanes and major weather events, the majority of property damage restoration work comes from everyday incidents like burst pipes, appliance failures, roof leaks, and kitchen fires. Because restoration is driven by routine residential and commercial property damage, not just major storms, demand remains consistent across local markets.

As a PuroClean Franchise Owner, you will have access to both insurance and commercial accounts. We currently partner with some of the top insurance carriers across the nation. While you will have the opportunity to work with our partners on both the insurance and commercial side, you must go through an internal vetting system called the Certified Priority Response Process. This will ensure that you are ready to tackle the work according to our partners’ guidelines. You will have a dedicated representative walking you through the process to ensure that you meet all the criteria and will be able to onboard your territories accurately.

PuroClean does not restrict the growth of any of Franchise Owners, and our network supports an open territory model. New Franchise Owners are provided with protected office locations of 100,000 in population where no new PuroClean offices will be opened. To further allow Franchise Owners to develop and serve their communities, we add an additional HALO of 150,000 in population to expand each Franchise Owner’s reach.

These lines on the map are not walls. Rather, if an opportunity arises beyond your territory and you are qualified for the work, you will be able to take it! Watch a video from our EVP of Operations and Training, Bud Summers explain this a little further.

An ideal PuroClean Franchise Owner is a business-minded operator who is comfortable leading teams, building relationships, and managing operations. During the early stages of the business, Franchise Owners are actively involved in business development, project oversight, and customer communication. As the operation grows, the model is designed to support a transition from working in the business to managing a multi-vehicle, multi-technician restoration operation.

Yes. PuroClean works with insurance companies and is a preferred provider for three of the top five national insurance carriers and has structured partnerships with multiple TPAs and commercial partners across the country to provide direct assignment work to local Franchise Owners.

Yes. PuroClean Franchise Owners operate under one license serving both residential and commercial clients, with access to advanced commercial large loss restoration training to prepare them to take on larger jobs. PuroClean Franchise Owners can secure a range of commercial large loss projects from hospitals to hotels, to shopping malls.

Yes. PuroClean supports catastrophe and surge response through its National Response Team (NRT), which coordinates Franchise Owners across the country during hurricanes, freezes, wildfires, and other large-scale events to provide ​​essential disaster restoration services.

For complex commercial losses that exceed a local office’s capacity, PuroClean may collaborate within its network or work alongside sister company Signal Restoration Services to remediate the loss.

PuroClean has built a franchise opportunity for women entrepreneurs where support, representation, and growth are built into the model. Today, more than 20% of PuroClean franchises are women-owned or co-owned. The brand has also been recognized year over year as a Top Franchise for Women

PuroClean also has a dedicated PuroWomen’s Growth Group, where women Franchise Owners connect and share insights for business growth. Combined with a collaborative culture and structured support system, PuroClean provides an environment where women entrepreneurs can confidently enter, grow, and lead in the restoration industry.

PuroClean provides an engaging and hands-on, three-week cleaning and restoration industry training course out of our Home Office for all new Franchise Owners. The PuroClean Academy is a $1.5 million state-of-the-art facility that also includes an IICRC-certified Flood House.

Not only will Franchise Owners receive industry training, but they will also receive training from our marketing team, as well as operations and business development departments. You can read more about our training and schedule here.

PuroClean Franchise Owners are supported 24/7. Twenty-four hours a day, every day, there is a person Franchise Owners can call on our team who will help you with your business needs and the needs of your customers. Your dedicated Regional Director will be there from the time you open your doors to your first job and beyond. Not only do you have support through the operations team, but you also have support from our marketing team who can provide you the materials you need to market in your local community and optimize your personal website to be found by your local market of customers.

The list of support is never ending, and includes business development, compliance, accounting and more. Our team is your team and together we are here to help you be successful. Read more about your training here.

Through the mentorship program, PuroMentor, PuroClean ensures Franchise Owners are supported every step of the way. New PuroClean Franchise Owners participate in four days of in-person coaching at their mentor’s established business to gain firsthand insights into the world of the cleaning and restoration industry. 

Newcomers learn from seasoned professionals in the industry by visiting job sites to observe and participate in real-life restoration scenarios and gain instrumental and practical day-to-day skills. Coupled with PuroClean’s comprehensive training, the PuroMentor sets the stage for Franchise Owners to step into entrepreneurship, and focuses on learning, growth and business support.

PuroClean recognizes the importance of a strong, consistent brand message, and offers tools and resources to Franchise Owners to effectively maintain that message while growing their businesses. This includes access to the company’s proven sales and marketing program, as well as backing from a nationally-recognized PR firm that supports Franchise Owners at the local, regional, and national levels. From a brand identity guide and online library to internet marketing and software solutions, PuroClean has all the tools necessary to help Franchise Owners gain local visibility and elevate their businesses.

The opening of a new PuroClean franchise is a structured process, which includes personalized franchise coaching for new business owners and is guided by a dedicated PuroLaunch Regional Director and RightStart Manager. This comprehensive setup includes enrolling in the PuroMentor mentorship program, undergoing New Franchise Training (NFT) to achieve IICRC certifications, and equipping the business with the necessary equipment and resources before the doors are officially open. This detailed approach ensures Franchise Owners are well-prepared to start their franchise journey.

PuroClean’s Marketing Department provides a variety of resources that allow Franchise Owners to customize marketing efforts and meet the specific needs of each local market. Our franchise marketing support includes website setup with customizable pages to enhance SEO efforts, ensuring the community finds their local PuroClean team when they experience property damage.

Additionally, PuroClean offers guidance on setting up and managing each Franchise Owner’s Google Business Profile, a critical tool for generating local reviews and referrals. Our established vendor relationships further support Franchise Owners in optimizing reviews, managing social media, and localizing presence online. The Sales and Franchise Growth Department contributes significantly by offering regional classes and personalized one-on-one sessions. PuroClean will always teach best practices for engaging with the community and building relationships, equipping Franchise Owners with the tools needed to thrive in a local market.

Securing restoration jobs as a PuroClean Franchise Owner involves proactive community engagement and excellent service delivery. Franchise Owners and/or their Business Development Representative (BDR) will need to actively build relationships with property managers, insurance adjusters, and other key community members. This business relies heavily on referrals.

Consistently producing exceptional work is essential for building a strong referral network. Additionally, once approved, Franchise Owners have the opportunity to receive national account jobs from PuroClean’s Home Office, which further supplements job flow and helps establish the new franchise’s presence in the market.