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Training & Support

No Experience? No problem.

You don’t need restoration or franchising experience to get started. PuroClean gives you the structure and tools to operate with confidence from day one.

RightStart Program: Business Setup & Pre-Training Readiness

  • Business onboarding, licensing, insurance, and vendor account setup
  • Pre-work required for Academy/New Franchise Training, including operational checklists
  • Weekly accountability touchpoints to ensure field readiness before New Franchise Training



Training Pillars

PuroMentor

Field Experience With
a Franchise Owner Mentor

  • Four to five days in the field working side-by-side with a seasoned Franchise Owner
  • Real-world job flow experience, including customer interaction and documentation
  • Exposure to scheduling, dispatching, and estimating on live jobs
  • Experience The PuroClean Way being used by successful locations
  • Learn how to be a technician

PuroLaunch

Your First Six Months
of Guided Startup

  • Customized six-month plan with weekly coaching from a specialized Regional Director
  • One-on-ones and cohort-based learning (with NFT class for continued camaraderie)
  • Business and KPI tracking to build early traction
  • Learn to be a PuroClean restoration Franchise Owner

Franchise Owners on Training

The trainings at the PuroClean Academy were very eye-opening. Having access and leveraging the resources is what is going to make any Franchise Owner successful.

Stephen Sherwood
Franchise Owner

The goal of PuroLaunch is to teach you how to be a PuroClean business owner. … It takes at least 30 days to create a habit. So, we really try to support them in that first month of PuroLaunch. … (It’s) a six-month process where we cover everything they need for sales, production, and admin to have a fully functional business.

Sam Lanham
PuroClean Regional Director

The training, operational support, and technology resources provided by the Home Office have been invaluable. Entering this industry with no prior experience, I relied heavily on the comprehensive training program and hands-on guidance from [the Home Office] to get started.

Joseph Ortiz

Sales Training That Makes a Difference

PuroClean will provide practical sales training and ongoing coaching focused on how to close opportunities and drive more revenue.

Revenue Increase for Offices With a BDR

The top 10% of PuroClean Franchise Owners with a Business Development Representative (BDR) on staff Grossed $5.9M in 2025.*

*With Sales Rep: See 2026 FDD

PuroClean’s Dedicated Support Team

PuroClean’s Home Office has more than 80 people here to support Franchise Owners and help them grow their businesses.

Regional Directors

Each Franchise Owner is paired with a dedicated Regional Director (RD), a trusted advisor and primary point of contact they can call to solve challenges or celebrate wins.
RDs provide real-time guidance and ensure Franchise Owners never feel like they’re navigating the business alone.

Marketing

Our marketing team handles the heavy lifting so Franchise Owners can stay focused on running their businesses.

We manage website creation, national visibility, public relations, backend GEO/SEO, and AI-powered marketing resources. Franchise Owners activate these proven tools locally.

Sales


The Sales and Franchise Growth team equips Franchise Owners and their Business Development Representatives with proven strategies to go into the market and win jobs.


They provide practical sales training and ongoing coaching focused on building relationships, closing opportunities, and driving revenue.

Software & Strategic Partnerships

PuroClean invests in proprietary technology and strategic partnerships that simplify operations and improve consistency. These tools streamline job management, documentation, and communication, giving Franchise Owners reliable infrastructure from the start.

Ready to start your PuroClean business ownership journey?

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