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Veteran Resources

PuroClean’s Servant Leadership in Action

Host of The Steve Gruber Show, Steve Gruber
A PuroClean service van

When disaster strikes, PuroClean is there — responding 24/7 to restore homes, businesses, and lives. Known as the Paramedics of Property Damage,” the company has become one of North America’s most respected names in restoration and remediation. But beyond the work itself, what truly sets PuroClean apart is its people and servant leadership culture — one grounded in service, community initiatives, and opportunity.

That message came through loud and clear in a recent interview on The Steve Gruber Show with Scott Sandell, Franchise Development Executive at PuroClean, and Keegan Trudgen, one of PuroClean’s most successful multi-unit Franchise Owners.

A Proven System Built on Service

“PuroClean helps homes and businesses recover from disasters like water, fire, mold, and biohazards,” said Sandell. “Our [Franchise Owners] provide critical, on-the-ground support to families and companies who need help fast.”

Each day as a PuroClean franchisee is a mix of operational management — leading restoration teams — and business development, building referral networks with insurance adjusters, realtors, and community partners. It’s a system that combines technical service with relationship-driven growth.

That model is clearly working. PuroClean ranked #82 on Entrepreneur Magazine’s Franchise 500 List, earned the Franchise Business Review Top Franchisee Satisfaction Award, and is approaching 500 locations across North America.

“These awards validate not just our business model,” said Sandell, “but the strength of our [Franchise Owners] and the leadership that supports them.”

Servant Leadership: The Heart of PuroClean

Leadership is more than a buzzword at PuroClean — it’s a daily practice.

“At PuroClean, we call ourselves servant leaders,” Sandell explained. “Every decision we make is about supporting Franchise Owners — helping them succeed, grow, and serve their communities.”

That culture starts at the top. Frank Torre and Mark Davis, who also own Signal Restoration Services, lead both organizations with a shared vision: empower Franchise Owners through integrity and support. Steve White, PuroClean’s President and COO — and a proud U.S. Army veteran — personifies that philosophy.

“Steve brings both military discipline and franchise experience,” said Sandell. “He’s constantly on the road meeting with owners, listening, and ensuring they have what they need to thrive.”

Franchise Success: From One Location to Eleven

No one embodies that success more than Keegan Trudgen, who started with one PuroClean location and now operates 11 franchises across multiple markets.

“I came from a corporate background,” said Trudgen. “But I wanted a business that had impact and scalability. With PuroClean, I found both. The system works — and the leadership is what makes it truly special.”

Trudgen and his partner were recently honored with the MVP Award by Multi-Unit Franchisee Magazine, a recognition that celebrates growth, leadership, and community involvement.

“It’s humbling,” he said. “The award reflects not just my work but the entire PuroClean network. This is a company built on collaboration — owners helping owners, leadership helping the field, everyone focused on serving others.”

Why Veteran Entrepreneurs Choose PuroClean

For anyone considering restoration franchise ownership, Sandell shared three compelling reasons why PuroClean stands out:

  1. Recession-Resilient Industry – Disasters happen regardless of economic conditions. Restoration is an essential service.
  2. Unmatched Support Network – Franchise Owners are backed by a corporate team — from Frank Torre and Mark Davis to Steve White — whose mission is to see owners succeed.
  3. Meaningful ImpactFranchise Owners don’t just run profitable businesses; they make a difference in their communities every single day.

“PuroClean [Franchise Owners] help people recover from some of the toughest moments in their lives,” said Sandell. “That’s what makes this work so rewarding.”

Learn More About PuroClean Franchise Opportunities

To learn more about how PuroClean is empowering veterans and civilian entrepreneurs alike through a servant leadership, or the PuroVet Program, visit PuroVet.com or call 855-PUROVET today!

Veterans Start Here

At PuroClean, we proudly support our veteran Franchise Owners through our PuroVet program. Our discounted rates are one way of saying thank you for your service. Request more information about joining our veteran community and one of the best veteran franchise opportunities available today.

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