Open a Property Damage Restoration Business That Puts the Customer First!

open a property damage restoration business

Believe it or not, there was a time not long ago when a visit to the gas station meant an attendant dressed in clean white overalls pumped fuel into your tank and cleaned your windshield while you waited. Back then, the customer was king, and while it might sound old-fashioned, at PuroClean, we live by that philosophy every day. But our customers aren’t the only ones who benefit from our attention to service; when you open a property damage restoration business with us, you will too!

Relentless Customer Service — It’s What We Do

We know first-hand how stressful and worrisome damage to a home can be for a property owner. For most of us, our homes likely represent our topmost investment; more than that, they are where we go to feel safe and seek sanctuary, so when water or smoke damage happens, when a pipe bursts or a tree comes crashing down onto a roof, we want to be able to count on experts to help us return to normal as quickly as possible. PuroClean franchise owners are those experts! 

Since 2001, PuroClean has been providing peace of mind to property owners across the country, and when you open a property damage restoration business with us, you can do the same. Our name is synonymous with the right response at the right time, and our reputation as a leader in the restoration industry was built on our attention to customer service. That means when you start your life as a PuroClean franchise owner, an established reputation precedes you, saving you valuable time and resources that can instead allow you to focus on growing your franchise and meeting the needs of your community. 

Being There for Your Community

Of course, most of our franchise owners already understand the value of customer service. They gravitate to our brand as an investment because they know how good it feels to help others and put a premium on being there for their communities. Many of our franchise owners are veterans, for which we’re proud to offer these valued individuals franchise fee discounts. But anyone who has been with PuroClean long enough knows that our brand culture is all about taking care of relationships — those we have with our customers, those we grow in our communities, and those we foster with each other.

When you partner with PuroClean to open a property damage restoration business, you never go it alone! Our training and support of the PuroClean network of owners is just one way we’re there for them.  We take pride in our expert marketing efforts, networking opportunities, research and development, and more; it’s all part of why opening a property damage restoration business with PuroClean is a great way to do business. 

We’re an Award-Winning Brand

Our attention to relationships has meant we’ve been honored to receive numerous awards from some of the franchise industry’s leading publications, including Franchise Business Review Top Franchisee Satisfaction Award, Entrepreneur Franchise 500 award, and Franchise Direct Top 100 Global Franchises award, to name a few. That kind of recognition only comes when a brand is committed to being there not just for the communities it serves, but for its family of franchisees. PuroClean is that brand!

Ready to find out more about our industry and our offering? We’re here to answer your questions, so get in touch today!

About PuroClean

Known as the “Paramedics of Property Damage™,” PuroClean provides fire and smoke damage remediation, water damage remediation, flood water removal, mold removal and biohazard clean-up to commercial and residential customers. Founded in 2001, PuroClean has quickly become one of the fastest growing property restoration franchise organizations in the nation with a comprehensive network of 280-plus franchise offices across North America. PuroClean technicians are thoroughly screened, insured, and trained in utilizing the latest in mitigation technology and procedures, while operating under a strict code of ethics. Each PuroClean office is independently owned and operated. For more information about PuroClean, contact 800-775-7876 or visit; for franchise information, visit