The PuroClean Academy offers our franchise owners extensive, ongoing training to ensure they are set up for success. An important part of the Academy is New Franchise Owner Training (NFT) — a three-week training program covering technical knowledge, practical instruction, sales and marketing, financial operations, and business management that is required for all new franchise owners.
We are excited about our February 2019 class of franchise owners who graduated from NFT, and we are enthusiastic to see them succeed at their locations and provide relentless customer service to their communities. This group had the special opportunity to be part of our 100th flood celebration so their NFT was a truly unique experience.
We welcome our new franchise owners to the PuroClean family!
Originally from Ecuador, Diego Barros came to the United State three years ago. Before signing on with PuroClean, he worked in the service industry for an electric company and spent another 12 years doing conveyor belt work and servicing a variety of industries, including mining, construction, and logistics.
Diego was looking to open his own business and decided the franchising model was the way to go because of the opportunity to invest in a company with a well-known brand and a reputation that people trust. After meeting with the PuroClean team, he was convinced this was the company he should buy into. He saw a good franchise structure in place, giving him the comfort and peace of mind that he could achieve great success here as a franchise owner.
Diego will run the operation with his wife, Veronica. In the next three years, the husband-and-wife team would like to expand the business all throughout Orlando, Kissimmee, and other communities in central Florida. We can’t wait to see where PuroClean takes them!
Diriba Sapanie and his wife, Hawi, migrated to the United States 10 years ago from Ethiopia. Soon after his arrival, he enrolled into Pacific University in Portland, Oregon and began working on his master’s degree. During this program, he worked in a hospital as a clinical specialist and was promoted to assistant analyst before becoming a teacher at Pacific University.
When considering a business to kick-start his entrepreneurial endeavors, Diriba knew he wanted an opportunity that would permit him to make a positive difference in the community that so kindly welcomed him and his family. After learning about PuroClean’s core values, highlighting the importance of servant leadership, Diriba chose PuroClean.
Diriba can’t wait to help ease his community’s restoration burdens, and the PuroClean family can’t wait to see the positive impact PuroClean of Happy Valley has on its community!
Erica Desentz comes to PuroClean with a wealth of experience in management and problem-solving. She most recently served as a senior IT program manager, working with converged and hyper-converged infrastructure. After graduating from Wayne State University, she worked for manufacturing and financial companies. When her company was bought by a much larger corporation and consolidated jobs, she was left to decide on the next step in her career. She delved deep into research on franchises to learn how she could become her own boss.
When she learned more about PuroClean and met the corporate team, she knew it was a great fit. With a 16-month-old and five-year-old at home, Erica knew she wanted to work with a franchise that was recession-proof and that would provide a great future for her family. She was also drawn to the fact that by owning a PuroClean, she’d be helping members of her community get back on their feet after a property disaster. Helping people in need has always been a passion of Erica’s.
Erica’s new PuroClean will serve Plymouth, Michigan, a suburb of Detroit, where she is already an active community member, in April. We can’t wait to see where her new business takes her!
Jerry Hammons joined the Navy in 1989 in the submarine fleet USS Omaha stationed in Pearl Harbor, Hawaii. After serving his country, he worked in the hospitality industry for 10 years and later transitioned to counseling at a residential treatment center for the next nine years. During this time, a friend encouraged him to explore the water restoration industry due to his passion for investigation and inspection.
Throughout his career in the restoration industry, Jerry has worked in various positions ranging from restoration technician and project manager, to business developer. He is an IICRC Master certified water damage professional and commercial applied drying specialist. In addition to these certifications, he holds 10 other IICRC certifications and OSHA health and safety accreditations.
Jerry worked closely alongside a successful PuroClean franchise owner who inspired him to open his own PuroClean franchise. His wife, Delaney Dabney-Hammons, left her real estate career to become a certified mold inspector and will play a key role in their business.
Jerry, Delaney, and their four children recently moved to the North San Diego area to begin their PuroClean franchise journey. They are excited to help future clients have a stress-free restoration experience.
Jerry will be serving the community of North County, San Diego, including Carlsbad, Oceanside, Vista, and Encinitas areas.
Prior to purchasing a PuroClean franchise, Kevin Brown graduated with a bachelor’s degree in mechanical engineering and worked for 10 years designing and building fire trucks. Later in his career, he transitioned into the technology sector, where he spent 25 years working for companies including Dell, Symantec, and Hewlett Packard.
Kevin’s interest in PuroClean was a result of his desire to explore an opportunity where he could stay local and engage his community. With a strong background in manufacturing businesses and processes, he sought an opportunity that would allow for personal fulfillment and growth, making a difference, and helping others in need.
His daughter, Jessica, will primarily focus on marketing and sales to local insurance agents, adjusters, and other referral sources for residential and commercial claims. The PuroClean family is very excited to watch as Kevin and Jessica provide exceptional customer service and make a difference within their community.
The duo is eager to serve Wentzville and the surrounding areas, including Moscow Mills, St. Charles and Troy, among others.
Steve Scott is the Director of Operations/Managing Partner for the new office opened by cousins Joe Thomas and Anthony Ciotti. Steve spent most of his professional years as a commercial construction foreman, overseeing very large and unique jobs throughout the metro Detroit area. He also spent several years as a superintendent remodeling high-end hotel across the country. He is an expert in project management with more than 17 years of industry experience.
Joe and Anthony grew up in the Detroit area and have a wealth of experience in the industry as their backgrounds are based in general contracting, construction, and carpentry. The duo was looking to expand and offer additional services and discovered that PuroClean would provide the ideal supplement to their existing business. The pair chose PuroClean as their next investment as the company’s goals aligned with their vision to provide world-class service to customers.
Prior to purchasing a PuroClean franchise, Nelson worked in the restoration industry for 12 years as a lead production technician within the franchise sector. At the tail end of these years, he began working at a local PuroClean franchise. In addition to his career in restoration, Nelson has served his city as a firefighter, being promoted to captain within the last two years and receiving many awards of valor.
Nelson has a passion for serving those in his community and was searching for an opportunity to provide property emergency services while continuing his journey as a firefighter.
After his tenure at the PuroClean franchise, Nelson was sold on the company’s commitment to providing unparalleled customer service and the support PuroClean’s Corporate Headquarters offered its franchise owners.
He is eager to serve the Morristown, Parsippany, Madison, and Chatham areas, among others.
Known as the “Paramedics of Property Damage™,” PuroClean provides fire and smoke damage remediation, water damage remediation, flood water removal, mold removal and biohazard clean-up to commercial and residential customers. Founded in 2001, PuroClean has quickly become one of the fastest growing property restoration franchise organizations in the nation with a comprehensive network of 400-plus franchise offices across North America. PuroClean technicians are thoroughly screened, insured, and trained in utilizing the latest in mitigation technology and procedures, while operating under a strict code of ethics. Each PuroClean office is independently owned and operated. For more information about PuroClean, click here to download a franchise kit.